Clinical Dispatch Desk

Surgical instrument intake and emergency dispatch

Inquiries answered within one business hour during clinical operating windows. Direct routing for emergency operating room instrument repair intake.

Repair & Maintenance Portal

Request instrument evaluation

Provide your hospital facility details, biomedical contact information, and instrument specifications for secure shipping manifest generation and priority routing.

Service Standards

Traceable turnaround metrics

1 Hour

Response Window

24/7

OR Urgent Support

ISO 13485

Compliant Facility